Interactive Flat Panels
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Unable to cast with ActivCast Chrome extensionI am unable to cast from a chrome browser to an ActivConnect G-Series. I get a message saying "Una… -
Software Update ErrorI recently tried to update software on a Promethean ActivPanel powered by ActivConnect G-Series. No… -
Using a microphone with an ActivPanelI would like to use my ActivPanel during a webinar, and I need a microphone so our teachers can tal… -
Video Playback Issue...All BrowsersI have a user that last year could use Discover Educations site to show videos and now it is not wo… -
ActivPanel with ActivConnectG - No SignalI have verified cables are connected correctly and the panel input is set correctly. I still get No… -
Touch features no longer working!I have an ActivPanel Board that will not recognize the touch feature on any of my devices and I hav… -
Why can I not cast from my iphone over airplay to my flat panel?Hi, my phone is on the same wifi network. I have downloaded the activcast app on my iphone SE. i… -
No touch for source optionsUnable to touch in source mode. Only remote works. example going from HDMI to VGA touch is not work… -
Which HDMI port should I use to connect my ActivConnect-G to enable CEC power on/off?I want the act of powering off the ActivPanel to power off the AC-G. -
ActivPanel now shows NO SIGNAL instead of home screenMy Promethean board was installed at the end of June. I turned it on once, seeing the home screen … -
I would like to use Smartboard lessons on my Promethean board. Is this possible and if so, how doBefore getting a Promethean Board, I used a Smartboard and accumulated many good lessons that I wou… -
ActivCast and iOS11I am running the most recent iOS 11 beta on my iPad and am unable to connect to the panel via Activ… -
Activ connect and activ castWhen using activ cast with the activ connect does the touch function come over or is this used just… -
how do i reset active connect password ?I just got the board. Was testing it and set a pattern password but apparently I forgot or I'm unab… -
faded screen and color dullMy Promethean board is very light and the color projected is inaccurate and does not match what is … -
I have an AP2 activ panel that has an activ connect attached to it.But one one USB touch port and I was wondering if their was a way to split the touch to be able to …
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Running flash in chrome browser on activ connect device.Is their some way to run flash player on the activ connect device to play content either through go…
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How do I get my sound to stop crackling and going in and out?I have an older Promethean board hooked up with a doc camera to my new Dell Inspiron 17 laptop. I h… -
Unresponsive BoardOur active panels are less than a month old. We are experiencing trouble with a couple of them. O… -
Page Zoom with PenI used to use the Page Zoom with Pen all the time. We have recently move to the new 75" active pan… -
PPT or Google Slides in presentation modeI can't exit out of the presentation mode on my panel after presenting the slides. I cannot get bac… -
Warranty remote replacementI have an ActivPanel Model #AP4-70 - Serial # ***REMOVED BY PROMETHEAN***. This board should be u… -
Flipcharts on the ActivpanelWe just received our new activpanel and I am wondering how it is that we are able to use the flipch… -
Classflow takes over board input and other applications won't work until classflow is stopped.Does anybody have any suggestions for the issue in the title? -
My Flat Panel Will Not Turn On. Only Shows Red Light.My flat panel was working fine last week. I came into school today and I cannot get it to turn on. … -
My PC monitor shows a full screen but it's chopped on the promethean screen, how do i resize it?I'm trying to get my display from my monitor to the promethean board but the image or display is cu… -
What app do I use to open my flipcharts on the Interactive Panel?I am wanting to open my flipchart file on my promethean interactive panel. I have saved it as a fli… -
ActivePanel remote not workingI have a relatively new ActivePanel (less than a year) and my remote has been working off and on. … -
LED light stays on blue but no displayThe ActivPanel was working fine until my class had to leave it for circle time. Then the display lo… -
Can't use touch screenI have my computer plugged into the ActivPanel using an HDMI cord and I also have a USB cord hooked…
