Interactive Flat Panels
Discussion List
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ActivePanel Turn Off Auto-Switching SourceI am trying to use a Chromecast in one of my HDMI ports. When I attempt to cast to the ActivePanel… -
can't connectI am using an AP5 75 4k and cannot access the internet using the panel. What's more, I cannot get to -
Boards disconnecting when exiting PowerPoint when frozen.Hi, We have our interactive panels (a range of 65, 70 and 75" displays) set to duplicate the displ… -
Sound (Notification Volume)The sound notifications are extremely loud. Every time I turn the Notification Volume down it simpl… -
Page zoom with pen not working on ActivBoard Touch 88"I use the page zoom with pen for 90% of my functions. Two weeks ago, I got a new board...(i previo… -
Screen lockedI have had a Promethean touch screen in my classroom for a couple of months now and have not had an… -
HDMI and ActiveConnectWhen I turn the active panel on with no signal being sent to the board (computer on HDMI 2) I will …
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Activpanel no audio when playing 4K videoDear All We have a Activpanel 75 in the school at present along with many other Promethean devices… -
How do you connect a DVD player to the ap5-70. i BOUGHT AN ADAPTER AND PLUGGED THE hdmi TO FRONT dvdHow do you connect a DVD player to the ap5-70. i BOUGHT AN ADAPTER AND PLUGGED THE hdmi TO FRONT dv… -
ActivInspire using ActivPanel?Hi there, I am a recent user of the ActivPanel and I am trying to utilize my many Smart Documents… -
PowerpointHello, our tutors have reported that whenever they try to press 'escape' to end a powerpoint presen… -
used promethean board for sale help.I have found a secondhand promethean board for sale it will come with the pen and speakers plus all… -
Activpanel/ActivDriver Unknow Device in Device Manager Windows 7Hi All our Windows 7 pc's connected to activpanel's have an unknown device listed in Device Manage… -
Need a whiteboard app with horizontal lines in the backgroundDuring a visit to the Bett Show (London), the guys at the Promethean stand showed us a version of t… -
Latest Activconnect GI have been having an issue on v4 and v5 flat panel where the activconnect goes to sleep and when y… -
No sound going through HDMI after connecting USB touch.Hi I have an issue with 3 new Active Panel V5. 2 are connected to Dell 3040 via HDMI and 1 to a HP4…
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Mouse buttons swappedHi We've recently had a batch of ActivPanels AP5-70 installed and took the opportunity to upgrade …
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Board acts as it is "frozen"We have a brand new portable Promethean Activpanel. We used it yesterday in my classroom and today… -
Mouse cursor jumpingPC Lenovo M70E, Win 7 x64, active driver 5.7. A problem has recently surfaced where the mouse curso… -
ActivConnect-G/ActivPanel V5 No AudioI have an ActivPanel with the latest V5 firmware that I know about (Jan 2018) and an ActivConnect-G… -
OneNote not supported on ActivConnect G 1.0.26 and ActivPanelWe recently updated our ActivConect Gs to 1.0.26 and hoped to see OneNote now compatible with our A… -
Touch Calibration is VERY OFFA teacher incorrectly calibrated her ActivPanel 4.5 - essentially touching the wrong icons. Now, sh… -
ActivPanel won't power upWe just received a brand new ActivPanel. When we press the power switch, the LED turns green, the … -
Activconnect stops workingNow ang then activconnect will not show/boot. We have 8 classrooms With AP5-86-4k screens. More tha… -
How can I make the flat panel still touchscreen when hooked up to a laptop?How can I make a flat panel still touch when hooked up to a laptop? -
IR Remote sensor on the V5 ActivPanelHi Guys, Just wondering where the remote sensor is within the bezel for the IR remote on the V5 Ac… -
Which HDMI port should I use to connect my ActivConnect-G to enable CEC power on/off?I want the act of powering off the ActivPanel to power off the AC-G. -
how do i reset active connect password ?I just got the board. Was testing it and set a pattern password but apparently I forgot or I'm unab… -
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Trouble mirroring on my flat panel from ios AirPlay and ActivCast.My interactive flat panel and iPhone are both on the same wifi network. I have tried scanning the Q…
