Interactive Flat Panels
Discussion List
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Freeze on ActivPanelWe have a number of V6 75" 4K panels connected with HP x360 laptops. They work great, but we are ha… -
HDMI & USB ConnectionsHello, we have an issue with a AP5-70, HDMI 2 & 3, USB connections adjacent to this connections… -
Is there a link between HDMI and USB ports on FlatpanelsMorning all. Is there a link between the HDMI ports and the USB ports on the flatpanels v 4 and 5? … -
Cannot connect Activ panel to radiusWe are having issues connecting our new activ Panel to our school radius Wifi network have tried al… -
Mouse buttons swappedHi We've recently had a batch of ActivPanels AP5-70 installed and took the opportunity to upgrade … -
Windows 10 Extended ModeHi, We are trying to get to grips with the functionality of the boards and are resolving issues as… -
V5 No SignalHi, we have a newly installed V5 which was working and is now not. We only get a No Signal message …
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Viso - Wrong Authentication Token after rebootWe do not use Viso, however I was having a user troubleshoot some freezing of the ActivConnect-G an… -
ActivePanel Turn Off Auto-Switching SourceI am trying to use a Chromecast in one of my HDMI ports. When I attempt to cast to the ActivePanel… -
Activpanel/ActivDriver Unknow Device in Device Manager Windows 7Hi All our Windows 7 pc's connected to activpanel's have an unknown device listed in Device Manage…
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Problem trying to mirror an ipad on to my Promethean Activpanel through apple tv.I'm trying to mirror an ipad on to my Promethean Activpanel through apple tv. I am getting a tempor… -
AirPlay PasswordI am attempting to use the ActivCast app on my iPad to connect my iPad to our Promethean flat panel… -
Cannot mirror to activpanelWas able to mirror to the activpanel then it suddenly stopped working Networking settings are all c… -
Update flashMorning all is there a way of updating the version of flash on the activconnect? The user is using …
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Screen lockedI have had a Promethean touch screen in my classroom for a couple of months now and have not had an… -
ActivPanel(TM) 70" - Touch Feature Issue'Morning, There is an issue with the Touch Feature in one of our ActivPanel 70" panels. Basical… -
How do I log a warranty callHello I have a customer who bought 7 75" flat panels with active connect. They have had problems fr…
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No Signal HDMI keeps dropping outHi all, I am having an issue with a few AP4-75-02 flat panels. They work for a while using a laptop…
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Where is the ActivConnect G-Series User GuideI had a quick look in the quick start guide and it directs me to the ActivConnect G-Series User Gui… -
How to use a microphone with AP4-75 ActivePanelHi, I'm trying to get a microphone(via 3.5mm audio cable) to work directly through a customers AP4… -
I am currently trying to unlock an ActivPanel AP5-70On HDMI3 the activpanel is locked and will not allow me to unlock as the touch function will not wo… -
Calibration on ActivPanel 1Out active panel touch only works with an iMac using OS 10.9. I tried using another device, with OS… -
ActivPanel 4.5 hooked to iMac 9,1-Calibration and audio issuesThe topic pretty much says it all. I have the current activdriver installed. Computer is running … -
Touch features no longer working!I have an ActivPanel Board that will not recognize the touch feature on any of my devices and I hav… -
How do you get rid of the lag?There is at least a 15 second lag between me doing something on my computer screen and it then show… -
V5 75" 4K panel will not cloneHi, We have recently had installed a number of V5 panels, however when the panel is connected to t…
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Some iPads see Active Screen name then connect but nothing shows on Active screenWe are new to the flat pane screens and we have found that some iPads see Active Screen name in air… -
How do I sign out of google play?Hi, I'm trying to sign out of my google play account on my activconnect gseries board. I can't see… -
Does ActivDriver work with High Sierra 10.13.4?I tried to connect an Activpanel (75"4K model) to an iMac on 10.13.4 and the Activdriver doesn't de… -
ActivPanel with ActivConnectG - No SignalI have verified cables are connected correctly and the panel input is set correctly. I still get No…
