Turn off "touch" option

Jennifer AndersonJennifer Anderson Posts: 1
edited March 2016 in Interactive Whiteboards
There are times I touch the board on accident, so it does things I wasn't intending it to do. Is there a way to turn off the option allowing "touch," so only a stylus will work until I turn it back on?


  • Jarrad PrometheanJarrad Promethean Posts: 651 mod
    edited September 2015
    In the ActivManager’s Control Panel, look under the ‘Pens’ tab.  There will be an option there for Touch called “Use your fingers to operate the board”.  If this box is checked, click on it to uncheck it; this will disable touch input at the ActivBoard. 

    (Support Case 00511183)
  • VladVlad Posts: 2
    I absolutely agree with Jennifer. There should be the option to turn off finger recognition. We use old versions at old campus and they work great! But for our new campus management bought these touch panels. Kids literally can't write on them. I can't upload video here. Will try to download to youtube and share here the link.
  • Adam K PrometheanAdam K Promethean Posts: 1,986 admin
    Hi Vlad,

    Thank you for posting on the Support Community.

    We will wait for the video, please could you let us know the model number (not serial number) of the product you are using?

    Kind regards,
    Promethean Technical Support

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