Wireless Remote Does Not Work

Ryan CastelliRyan Castelli Posts: 1
edited March 2016 in Accessories
I cannot use a remote to navigate ActivInspire, because the bindings on the remote are left arrow/right arrow. Is there any way to change the key bindings in Inspire? I am using Windows 8.


  • Jarrad PrometheanJarrad Promethean Posts: 720 mod
    edited September 2015
    Please be advised that Promethean does not currently produce
    a remote which can be configured to operate the computer or any software on the


    If this remote is an ActivRemote  we had produced previously, the software
    included with that device can be used to change the keys and commands the
    remote’s buttons are bound to.  Similar software
    may be provided with a third-party remote to carry out the same functions;
    please consult the remote’s manufacturer for assistance with that device.


    (Support Case 00564131)
  • hdoucethdoucet Posts: 1
    My remote is smashed, can I turn on the projector without a remote?
  • Hello Hdoucet,

    The projectors can only be turned on with use of the remote.

    If you are based in the United States, United Kingdom, or France, you can purchase a replacement from our Need-It-Now Website: http://needitnow.prometheanworld.com/

    If outside of those locations, replacements can be found by contacting a local seller in your area: https://www.prometheanworld.com/how-to-buy/

    If we can assist you further please let us know. 

    Kind Regards
    Promethean Technical Support

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