Continued support for ActivInspire


concerning this post:

What does it actually mean?

- will there be bugfixes/fixing compatibility issues?
- will there be new features?
- for how long?
- what can we expect?



  • Adam K PrometheanAdam K Promethean Posts: 2,325 admin
    Hi E. H.,

    Thanks for posting on the Support Community.

    As the article on the link suggests, we have heard our users feedback regarding ActivInspire and have made the decision to continue to maintain and support ActivInspire for the foreseeable future. 

    Nothing will change as previously mentioned with the migration announcement from ActivInspire to ClassFlow desktop, so the download will continue to stay on the Promethean Support site and we will be able to assist with any queries that our customers may have.
    We will continue to pass feedback for any bugs that you may find to our development teams to address. 

    Kind regards,
    Promethean Technical Support
  • Hello,

    What do you mean by "for the foreseeable future", please?

    Other questions, please: is it possible to have several flipcharts opened at the same time with Classflow? And is it possible to open flipcharts made with Activinspire with Classflow (I didn't manage to do it so far)?

    Thank you!

  • E. H.E. H. Posts: 17
    You can convert your flipcharts in classflow. But somehow useless, because then all of your annotations arent't objects anymore :(

  • Adam K PrometheanAdam K Promethean Posts: 2,325 admin
    Hi all,

    To clarify, ActivInspire will continue to be supported and maintained past the original dates of June 30, 2018 that we mentioned in our original migration message.
    There is now no end date scheduled for removing the ActivInspire download or support.
    This means that any issues you are experiencing can be reported to Support in the normal way(s) and our development team will look to resolve them in future updates of the software. 

    Kind regards,
    Promethean Technical Support
  • r5alisr5alis Posts: 2
    hi all,

    i need to import my active inspire recsorces and shape. do you have any idee how to do that ?
  • Adam K PrometheanAdam K Promethean Posts: 2,325 admin
    Hi r5alis,

    Please visit the below article on how to download and import ActivInspire resources:

    Kind regards,
    Promethean Technical Support
  • r5alisr5alis Posts: 2

    • News
    • We Heard You - Promethean Continues To Support ActivInspire


    August 31, 2017


    We have listened to all your feedback regarding the importance of Promethean’s ActivInspire Software in your classrooms and based on that feedback, we are pleased to inform you that we have decided to continue to maintain and support our popular ActivInspire Software. The incredible response to our Flipchart conversion service has highlighted the importance, value, and hard work that our customers have put into the existing millions of ActivInspire lessons and activities created over the last decade. We want to ensure that our loyal teacher base can continue to use this content now and into the future.

    In fact, because the response to our service to convert ActivInspire Flipcharts to ClassFlow format has been so tremendous, we simply cannot keep pace with the demand. With the decision to continue to maintain and support the ActivInspire software, you can now continue to use your Flipcharts within ActivInspire and manage the transition to ClassFlow at your own pace. Therefore, we have decided, as of today, to suspend the conversion service indefinitely. For those customers who have already submitted their Flipcharts to Promethean, we will honor our commitment to convert those into ClassFlow format; however, we cannot commit to a conversion completion date, and we ask for your patience. As a reminder, if you wish to convert your Flipcharts into the ClassFlow format, you can use the auto converter that exists in ClassFlow today, and we expect the functionality of the converter to continue to improve over time. 

    For those teachers who have successfully migrated to the ClassFlow suite of products and converted your ActivInspire content to the ClassFlow format, we are excited for you to be able to engage your students with a truly immersive learning environment. Promethean continues to be dedicated to developing ClassFlow as our next-generation platform for lesson delivery. Cloud-based solutions, such as ClassFlow, represent the future of education technology and provide additional opportunities for student engagement in the classroom. 

    Thank you for your many years of loyal support of ActivInspire, and Promethean looks forward to continuing to serve you with software solutions that engage and motivate students to learn.

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