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Problem with Promethian est-p1 projector

Hello! Please help! We have a projector at school and it is does'nt work correctly. The picture blinks different colours, like in this video https://www.youtube.com/watch?v=C3p0YxHjvgQ&feature=autoshare

Answers

  • Hi Vladimir,

    Thank you for posting on the Support Community.
    Is this blinking through different colours when using no source connected?
    Have you tried another known working lamp at all inside the projector? If not, please try this to rule this from being the fault.

    Kind regards,
    Adam
    Promethean Technical Support
  • Thank you for quick answer! Yes, it's blinking when using no source connecting (with VGA or another source - same problem). We tried already change lamp, but without success...(it's not help).
  • Hi Vladimir,

    Thanks for your reply.

    At this point, we may need to be looking into any remaining warranty that you may have on the projector.

    I would recommend obtaining your serial number and contacting Promethean Technical Support directly for further assistance.
    You can fill in the Email form on the below link:
    https://support.prometheanworld.com/contact/

    Kind regards,
    Adam
    Promethean Technical Support
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