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Interactive Flat Panels
Student Response Devices
Why is my Dual Pen function gone after latest update?
I recently updated to the latest version of ActivInspire and now my Dual Pen function is unavailable (gray). Is there a way to restore the previous version and undo the update ? I am very frustrated
I have sent a message to you,
, outside of this thread with pertinent instructions using the e-mail address we have on file for your account.
I have also lost dual pen with update. Please help.
Adam K Promethean
Below you will find links to the version 2.9 ActivInspire
Software for Windows (7 through 10) and macOS (10.9 to 10.12.5):
Remove the version 2.10 Software from the computer and
install the 2.9 software downloaded from above in its place.
If the Dual User feature is still unavailable at that time,
please let us know.
Promethean Technical Support