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Trying to add a second pen

Hi. I am trying another pen to my board following these instructions:
https://support.prometheanworld.com/article/?kb=1502
I do not have an [Add pen] button.
I am running ActivDriver 5.16.7 and ActivInspire 2.11.66910 on Windows 10.
I have an ActiveBoard with firmware 8.04 build 4.
When I try to use the dual pen option I do get a second panel on the left (for a second pen) but when I draw with both pens it is like I am drawing with only one.



Answers

  • Hi Bart,

    Your model of ActivBoard is part of the 300 series ActivBoard (based on the firmware version), although confirmation can be found based on the model number on the side of the ActivBoard.
    The article you are referring to is for the ActivPanel and ActivBoard Touch which uses a different pen and technology.

    With the Dual user on your model of ActivBoard, you will need to use the student (the light grey pen) to use on this second panel that appears and the teacher pen (dark grey pen) on the right side.

    Kind regards,
    Adam
    Promethean Technical Support
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