ActivPanel will not turn on !


A failure has been reported for ActivPanel i-Series.

In this case, When the power button pressed , color of this button becomes green and ActivPanel will not turn on and bios logo will not appear. Even remote control is disabled.

Thank you for supports.


  • Hi sadra,

    Thanks for posting on the Support Community.
    If you power off the ActivPanel from the mains and turn this back on, does this start the ActivPanel up correctly?
    If you are still not able to see any display on the ActivPanel such as the logo, I would recommend providing your serial number of the ActivPanel and contacting Promethean Technical Support.

    Kind regards,
    Promethean Technical Support

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