ActivConnect G update v1.0.26

When presenting in google slides, the pink power button does not appear.  Can not exit when in presenting mode?
Any suggestions on how to exit without a keyboard?


  • Hi icatsdee

    Thank you for posting on the Support Community.

    The update to 1.0.26 added the back button to the pink ActivConnect Tool key but is still not accessable from within Google Slides. 

    If you do not wish to connect a keyboard to the ActivConnect G, follow these instructions to view your Google Slides presentation in the Chrome App.

    • Open Chrome
    • Tap the three dots in the top right corner of the browser
    • Check the box next to Request desktop site
    • Go to http://drive.goole.com and open your Google Slide presentation
    • If prompted, select Present on this device
    • You will see a menu in the bottom left corner of the screen. From here you can enter and exit full screen mode, and move forward and backwards between the slides.

    Promethean Technical Support

  • You may want to revise Article 1637.  

    1637 - How to exit a Google Slides presentation without a keyboard

    Applicable to:

    • ActivConnect_G_Series

      ActivConnect G Series

    NB: This issue has been resolved in the ActivConnect G-Series v1.0.26 software update. You can exit a slideshow by tapping the pink toolbar and selecting the 'back' button. 

  • Hi icatsdee,

    Thank you for bringing this to our attention. We will pass this along to our Escalations team to review. 

    Kind Regards,

  • tcarrolltcarroll Posts: 2
    edited on January 26 2018
    We are having the exact same issue on some, but not all, of the new activpanels we purchased just before Christmas, and all of the four we purchased at the end of last school year.  All say their software is up-to-date.  I'm confused as to why some boards work perfectly and show the menu button in Google Slides presentation mode and some do not.  
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