Lock Pattern Reset

About a month ago, our school installed your flat panels. The one in my classroom has been inadvertently locked with a lock pattern. How can I reset this so I can use the active panel & interactive functions? Thank you!


  • Hi LorilynH,

    Thanks for posting on the Support Community.

    I will follow up with an email with instructions on how to reset the ActivConnect G-series.

    Kind regards
    Promethean Technical Support

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