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Easy, Non-Destructive Way to Take an ActivPen Apart?

I have an ActivPen for PRM-AB2B-02 board (grey and orange pen) that the tip won't go all the way in. It feels like there's something stuck inside the pen. Is there a way to take the pen apart without destroying it? Thank you in advance for the responses.

Answers

  • Hi mgeorgetti,

    Thank you for posting to our Support Community.

    No, there is not a way to take the pen apart without messing then pen up. Make sure you are using the correct nib as different versions of the pens have different nib lengths/sizes. 

    Kind Regards,
    Maggie
    Promethean Technical Support
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