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Laptop screen doesn't fill the board

paulwells13paulwells13 Posts: 2
edited on April 4 2018 in Interactive Whiteboards
Hi. 

I've read all the posts on this and I've tried every combination of screen ration on the laptop and aspect on my board/projector and nothing changes. I still have a good 6 inch gap around three sides of the screen. What else can I try? Thanks

Answers

  • Adam K PrometheanAdam K Promethean Posts: 1,877 admin
    Hi paulwells13,

    Thanks for posting on the Support Community.

    So we can best understand your issue, can you help to confirm the below information:
    -ActivBoard Model number (not serial number)
    -Screen resolution currently used
    -Are you duplicated or extended?
    -Projector Model 
    -Can you provide a photo showing the current displayed image onto the ActivBoard so we can review and best advise?

    Many thanks,
    Adam
    Promethean Technical Support
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