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Calibration on ActivPanel 1

Out active panel touch only works with an iMac using OS 10.9. I tried using another device, with OS 10.11 but the touch seems off. How do I calibrate as I want to upgrade the OS of the iMac.

Answers

  • Adam K PrometheanAdam K Promethean Posts: 2,325 admin
    Hi Yusra,

    Thanks for posting on the Support Community.

    I have seen that you have emailed Promethean Technical Support directly regarding this query, I have responded to you through email.

    For others reading this, the ActivPanel version 1 is not compatible with the Mac OS and will only work on Windows operating systems.
    Whilst touch may be working currently on 10.9 Mac OS, this is not a supported operating system for use with the ActivPanel v1.
    The specification sheet can be found on the below link for the supported operating systems:
    https://support.prometheanworld.com/files/public/pdfs/ActivPanelTouchv1+specsheet+1113+v3.1.pdf

    Kind regards,
    Adam
    Promethean Technical Support
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