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Chromebook and Activboard 10 Touch

Hi,

How can we use Chromebooks with our Activboard 10 Touch?

Thanks.

Elkhan

Answers

  • Hi Elkhan, 

    Thanks for posting on the Support Community.

    The ActivBoard 10 Touch doesn't support the Chrome OS (as shown on the product specification sheet) and will not show in ActivManager on the Chrome app.
    We have raised this issue with our hardware and software team to help support the ActivBoard 10 Touch on the Chrome OS.

    We have tested this with one in our office, and whilst not supported we were able to get touch working (you need to have the projector on!) and this wasn't that far out of alignment. We did have to ensure that a native resolution for both the ActivBoard and projector were being used on the Chrome OS from the display settings which improved alignment.

    I hope this information helps!
    Martha
    Promethean Technical Support


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