pin number

My board is asking for a pin, and I do not know it.  How can I reset my board?


  • Hi Mavs10,

    That is something we would like to do after you have contacted our tech support.  Here is the link to our support site, when you call or fill out the form please make sure you give us the serial number of the ActivConnect.  We do not want you putting the serial number of this community.  Here is the link https://support.prometheanworld.com/contact/

    Thank you,
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