How can I make ActivInspire annotate over my desktop to use with other applications?

I recently received a new computer and had to download ActivInspire on it. When I did, it doesn't give me the option to annotate over my desktop like on my old computer. 


  • Hi mdkendrick,

    Thanks for posting on the Support Community.

    The Desktop Annotate feature is part of the Professional edition of ActivInspire.
    You will need to enter your ActivInspire activation key into the software and upgrade this in order to get this to work.
    ActivInspire activation keys start with either 0015 or 0016.

    If you have Promethean hardware, there may still be a sticker on the product with this information.
    Alternatively, if you have your ActivBoard (300/500 or touch)/ActivPanel model and serial number to hand, you can generate this on the below link:

    If you have a second generation ActivBoard, you can connect your computer to the ActivBoard and click on Help>About>Register and choose the Upgrade Now option.

    I hope this information helps.

    Kind regards,
    Promethean Technical Support
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