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Interactive Panel has Zero Display

SGiaculliSGiaculli Posts: 1
edited on November 8 2018 in Interactive Flat Panels
Promethean Board has a dark blue tint over entire board. No display. I have been able to bring back the screen twice, but unplugging everything, plugging back in and upgrading firmware. Restart several times and change source back and forth and it will come back. It will work for a day and then nothing the next. please advise. 

Comments

  • Hi SGiaculli,

    Thank you for posting on the Support Community.

    I would recommend contacting Promethean Technical Support directly with your ActivPanel serial number so they can look into this issue further.

    Many thanks
    Adam
    Promethean Support
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