Old code

I have a old code. Where can I get a new one for register active inspire.
Lep pozdrav Karmen Gričnik 


  • Hi karmencam,

    Thank you for posting.

    ActivInspire will accept activation keys that start with either 0015 or 0016. 
    If you have this code, please open ActivInspire and click on Help>About> Register (Windows OS) or ActivInspire>About ActivInspire>Register (Mac OS).

    If your code is different, then the software will not allow this.

    You can potentially generate a new code based on your Promethean hardware. If you have a 300 series or above, please visit the below link and enter your ActivBoard/ActivPanel model number and serial number:

    If you have an ActivBoard 2nd generation, ensure you have the ActivDriver installed and that this is detecting your ActivBoard and open ActivInspire, once open, go to Register and you'll be given an option to upgrade. Click on this and you'll be presented with a new activation key to use.

    I hope this information helps.

    Promethean Support

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