During the installation, its possible that some of the contents had already been put in place on the computer.
Please can you ensure that none of these locations exist?
If they don’t, please log on with a local admin account and try the install again.
Promethean Technical Support
- Release notes for myPromethean Portal v1.6.1 (released 26 January 2022)
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)