Thank you for your post.
1 – is this a new install of ActivInspire on this computer? Or did you already have an older version?
2 – are you logged in with admin rights?
3 – is this a network installation?
Thank you for your cooperation.
Promethean Technical Support
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)