Interactive WhiteboardsABV587PRO ActivBoard Spiking. Please Help!

I apparently placed my last response in the wrong spot, sorry. I spoke with the teacher yesterday and the board was spiking terribly, so I went ahead and turned off the finger touch function. I checked with her again today and she said that it did not spike at all today. I told her that I will let it stay that way for a few days and check back with her at the end of the day Monday to follow up. So far, to me, the touch function sounds like the problem.