Thanks for contacting us. Could you please let us know the product code of the ActivBoard touch you are using and the version of ActivManager you have installed?
Does the ActivBoard touch show in the ActivManager?
Please note that this is a support forum, if you require immediate assistance please either call us or contact using the contact form on http://www.PrometheanKB.com (phone numbers are also here)
Hope to hear from you soon, if you do contact us using one of the methos above please quote reference number 546096.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)