Thank you for your email.
The ActivDriver you need will depend on your computer’s system type, either x32 (x86) or x64.
To check this, click on Start>Computer>System Properties and look under the section “System”.
Then once you know which system you have go to http://www.prometheankb.com and search for 10902 which will give you the option to choose the correct ActivDriver.
Please let us know if you require further details.
Promethean Technical Support
case # 553115
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)