That version of ActivDriver is really quite old now and it my be that your computer needs a newer version to run.
You can find the latest version by going to http://www.PrometheanKB.com and searching for article 10902.
If this still fails then please check that the account you are using to install has full admin rights.
Please let us know if this resolves your issue.
Promethean Technical Support
(Support case: 570718)
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)