Can you confirm which
version of the ActivInspire software is installed on that computer? If needed, the up-to-date version can be
downloaded from this
page on Promethean Planet.
Does the same error
present when importing the PDF into a new, blank flipchart or when attempting
to import the same file into Inspire on a different computer or while logged in
as a different user on that computer?
(Support Case 00481850)
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)