Interactive Whiteboardsactive inspire/flipcharts quit unexpectedly on Mac Air

Hello KimB,

Thanks for that information. Can you kindly confirm what version of the ActivDriver you have installed? 

We also want to confirm that Java and Flash are both up to date on this computer. 

Does the issue occur with a newly created flipchart, or is it only when a certain flipchart is open?

Does the issue occur when logged in as a newly created admin account on that computer? 

Promethean Support