[Anonymous]

Hi Linda, 

Thank you for posting your question. When you say Stylus, do you mean you are using an interactive monitor/display connected to your PC or are you referring to the pens used with interactive whiteboards?  
If the latter, have you checked your board connection? Can you use the pen on the board outside of ActivInspire? 
If you could post details for the devices you are using, we’ll be better equipped to help you resolve the issue. 

Alternatively, please feel free to call our agents during our support hours for assistance over the phone and quote case reference 00460185.