[Anonymous]

Hi,

Thank you for your post.
Note that we no longer support ActivStudio, as such we suggest that you use ActivInspire.

If you are already using ActivInspire please confirm details below:

– what is the model of the ActivHub?
– what operating system are you using?
– does the ActivHub work fine with another computer?

Thank you

Miguel
Promethean Technical Support (support case #574351)