Thank you for your post.
Note that we no longer support ActivStudio, as such we suggest that you use ActivInspire.
If you are already using ActivInspire please confirm details below:
– what is the model of the ActivHub?
– what operating system are you using?
– does the ActivHub work fine with another computer?
Promethean Technical Support (support case #574351)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)