[Anonymous]

The up-to-date installer for the ActiView Software and Driver can be downloaded from Article 10903 on our Knowledge Base, if needed.

 

While connected to power does the LED on the base of the ActiView device light up?  If it does, press the power button on the device; does it change color then and does the software have more options available when opened after the device is powered on?

 

(Support Case 00492480)