I have a problem with screen recording. The sound is being recorded but no image is shown when the video was played. I have always used this feature before but I wasn’t using Windows 10.
Another issue is that I have ActivInspire 2.4 installed. When I tried to update online from the Help menu in ActivInspire I am being told that I have the latest version. I am attaching a screenshot of the message. From your post I realised that the latest version is 2.5. Please how can I update. Is the option to update from the software itself no longer available? Thanks for your help.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)