Interactive WhiteboardsActivInspire 2.4.66. and Windows 10
#5136
Anonymous
Inactive

Hi JSlucas,

Thanks for posting.

What is your current screen resolution on the computer? 

Also, if you go to use the screen recorder, once selected press the on M icon and try playing around with different codecs on your computer (each computer is different to what has been installed). See if this helps to record the video correctly.
Also, what application are you using to play the file? Does it work if you use VLC Media Player? 

Thanks,
Adam
Promethean Technical Support