If you have tried to manually open Activmgr from the file locations which Jarrad has mentioned then we would recommend un-installing the ActivDriver application from the computer and re-downloading and re-installing.
You can download the latest ActivDriver from article 10902 on http://www.PrometheanKB.com.
If you have any issues please do not hesitate to get in touch.
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)