What is ActivInspire?ActivSlate will not charge

We do not provide any
instructions for the dis assembly of ActivSlate devices. 


Only the ActivSlate 60
has a removable battery, which only needs to have one screw removed from a
battery cover to access.


If the slate is not
able to charge using any charging cable or (in the case of ActivSlate 60s) a
USB connection to any computer, then we would normally replace that slate if it
were under warranty.  As this device is
outside of its one-year warranty, we would not replace that device.  Please contact
a Promethean Salesperson
for assistance with purchasing a replacement Slate.


(Support Case 00491658)