If you do not have it installed already, please download our most recent version of ActivInspire (version 2.4, as of this post) from this page on Promethean Planet, and see if the same behavior presents in that software or while logged in as either as a different user on this computer or logging in to another computer with your user account.
Does the window appear even if you save any open flipcharts (File > Save) immediately prior to closing the software?
(Support Case 00530476)
- Release notes for Radix VISO v1.2.7 (released 10 June 2021)
- Release notes for ClassFlow v6.14 (US release 25 May 2021 / Global release 3 June 2021)
- Release notes for ActivPanel Elements series v5.0.10 (released 13 May 2021)
- Release notes for ActivPanel Elements series v5.0.2 (released 29 April 2021)
- Release notes for ActivPanel Elements series v5.0.0 (released 15 April 2021)