What is ActivInspire?Calibrate

Hi Tina,
Do you have the product code?
This should be just next to your serial number.
If you have no flame and ActivManager won’t let you calibrate, please ensure that your USB cable is plugged in to your computer and that the latest driver is installed. This can be downloaded from article 10902 on http://www.PrometheanKB.com.

If you have any issues please do not hesitate to get in touch directly and quote your case reference number 00483610