[Anonymous]

If you are unable to
start the Calibration process by hovering the pen of the flame light in the
upper left corner of the ActivBoard’s surface, then you can click on the
ActivManager icon next to where the time and date display (in Windows, this
will be to the lower left; in OS X this will be to the upper right) on the computer
to choose the ‘Calibrate’ option from there.

 

If an error message is
received stating the a board is not found or if the ActivManager Icon has a red
X on it, there may be a problem with the connection between the ActivBoard and
the computer in use with it.  Out
Technical Support Team can help you to troubleshoot what may be happening with
that connection.

 

(Support Case
00513508)