Thank you for your post on the Support Community.
Please could you let us know what version of touchscreen board you are using? Is this a Promethean product, if so please let us know the model number.
Please can you also confirm the ActivDriver version and ActivInspire versions you are using?
I look forward to your reply.
Promethean Technical Support
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)