What is ActivInspire?case number 526561

Hello Trish
I have checked case  526561 and we sent an email to your self and Diane.

The email contains a link for a firmware update for your ActivBoard. You can get the update by going to http://www.PrometheanKB.com and searching for article 10360.

This will provide you with the firmware upgrade file.

Please do not hesitate to contact us if the issue persist.

Thanks you,