[Anonymous]

Thanks for trying to help me. When trying to resolve this issue I am just one of the rest of the teachers at my school that can’t access that Connect button. Our IT at our school site has also been trying to help resolve this issue. At our school,  we are using Microsoft  Windows XP Professional Version 2002 Service pack 3. Some teachers have the newer Windows version.  I followed your suggestion and after trying to download the driver it gave me the message that I already have it. Any other suggestions you might offer? Thanks!