What is ActivInspire?difficulty installing activInspire on home computer
#5188
Anonymous
Inactive

In order to obtain your license key, please follow the steps below.

On Windows XP, the file is located in C:Documents and SettingsAll UsersApplication DataPrometheanActivInspire

To view hidden files:
1. Click on Start / All Programs / Accessories / Windows Explorer
2. On the Tools menu in Windows Explorer, click Folder Options
3. Click the View tab
4. Under Hidden Files and Folders, click Show Hidden Files and Folders

On Windows Vista and 7 the file is located in C:ProgramDataPrometheanActivInspire.

To view hidden files:
1. Click on Start / Control Panel / Appearance and Personalization / Folder Options
2. Click the View tab
3. Under Advanced, click Show Hidden Files, Folders, and Drives

On Windows 8, the file is located in C:ProgramDataPrometheanActivInspire

To view hidden files:
1. Right-click on the lower left of the screen, and select Control Panel
2. Select Folder Options, and click the View tab
3. Under Advanced Settings, click Show Hidden Files, Folders, and Drives

Please make sure you are logged in an account that has permission to view hidden files. If you are unable to view hidden files after trying the above steps, then please contact your IT support team.

Frances
Promethean Technical Support