[Anonymous]

Thanks for your support inquiry.

Please tell us what you mean by you can’t install any
version of ActivInspire? Are you getting an error message and if so what does
it say? Have you rebooted your computer after uninstalling the old product?

The software can be downloaded for free from the support tab
on the Promethean Planet website. http://www.prometheanplanet.com

Your activation key will begin with either 0015 or 0016.

Frances

Promethean Technical Supprot