Thanks for your support inquiry.
Please tell us what you mean by you can’t install any
version of ActivInspire? Are you getting an error message and if so what does
it say? Have you rebooted your computer after uninstalling the old product?
The software can be downloaded for free from the support tab
on the Promethean Planet website. http://www.prometheanplanet.com
Your activation key will begin with either 0015 or 0016.
Promethean Technical Supprot
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)