Please note that this is an English forum.
However I have translated your enquiry.
To purchase a replacement PRM-20 remote we would recommend contacting a Promethean Reseller.
A full list of local resellers can be found on the below link:
If you have any issues please let me know.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)