Thanks for contacting us. Please can you check if you are running the professional version of ActivInspire? You can check this by going to “Help” then “About”.
If you are running the professional edition then please go to “File” then “Settings” and click the “Commands” tab, you can then add any missing tools to your toolbox from here.
Please let us know if this helps.
Promethean Technical Support
(Support Case: 574240)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)