What is ActivInspire?Dropped Pen
#4742
Anonymous
Inactive

Hi Daniel,

Thank you for your post.

As all the other pens work fine except the one that was dropped on the floor, it suggests the pen is actually fault.

As a result we suggest that you contact your reseller to see if you can obtain another one.

Please let us know if you require further details.

Kind regards,

Miguel
Promethean Technical Support