Is there a version of the ActivInspire software installed on
the computer already? If so, which
version is installed and are you able to un-install the software through
Windows’ Control Panel without any errors?
If the un-install was successful, please delete the contents
of the %temp% folder and try installing the updated ActivInspire Suite
downloaded from Promethean Planet once more.
If you were unable to un-install the software was the same
error message encountered or does a different one present?
(Support Case 00562879)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)