Promethean Community
  • Register
  • Login
  •  English
    •  Deutsch
    •  Français
    •  Italiano
    •  Español

Re: Error 1612 when downloading.

Software SolutionsError 1612 when downloading.
August 5, 2015 at 2:45 am #5017
Anonymous
Inactive

Hi,

Thank you for your post.

Please confirm details below:

– are you logged in with admin rights?
– at what stage does the error appear?
– was the file downloaded from Prometheanplanet.com?

Thank you for your cooperation.

Kind regards,

Miguel
Promethean Technical Support (support case #562879)

Announcements
  • Release notes for ActivInspire v2.21 (released 5 January 2021)
  • Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
  • Release notes for myPromethean portal v1.4 (released 2 December 2020)
  • Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
  • Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)
Recent Topics
  • ActivPanel not working with HP USB-C computer dock.
  • Windows 10 Complatible?
  • ActivInspire doesn’t work for standard users
  • Sharing whiteboard w/ Google Meet
  • ActiveDriver Connection Issue
Promethean Ltd
  • Privacy Policy
  • Terms of use
  • Cookies
Product Registration
  • Register your product
  • Check your warranty
  • Warranty & ActivCare
Contact
  • Promethean Support
Purchase Promethean Products
  • How to Buy (US)
  • How to Buy (UK)
  • How to Buy (AUS)
  • Need It Now
© Promethean Limited