Are you referring to ActivInspire for the “Fade button”?
Do you have the presentation that you could send to us to look at?
If possible please upload this to the below link and let us know once this has been done:
Promethean Technical Support
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)