Please ensure that the ActivInspire software on both
computers is up to date; the updated software can be downloaded from this
page on Promethean Planet, if needed.
If taken to a different computer in the school following that
edit and save, is the same error message presenting when opening the flipchart
there? In either case, was the file saved
locally to the computer before making the edits or was the file accessed from a
network storage location, a USB drive, or some other external storage device?
(Support Case 00523602)
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)