Please ensure that the ActivInspire software on both
computers is up to date; the updated software can be downloaded from this
page on Promethean Planet, if needed.
If taken to a different computer in the school following that
edit and save, is the same error message presenting when opening the flipchart
there? In either case, was the file saved
locally to the computer before making the edits or was the file accessed from a
network storage location, a USB drive, or some other external storage device?
(Support Case 00523602)
- Release notes for Radix VISO v1.42 (released 2 December 2021)
- Release notes for myPromethean Portal v1.6 (released 1 December 2021)
- Release notes for ActivConnect OPS-G v2.6.0 (released 17 November 2021)
- Release notes for ActivPanel Elements series v5.1.200 (released 20 September 2021)
- Release notes for Radix agent v1.27.1 (released 25 August 2021)