Thank you for your post.
Can you please confirm where you are saving the flipchart? The issue can be caused by an error in saving.
Can you please create a new flipchart and save it to your desktop and see if the issue persists?
Also, please ensure you have the very latest version of ActivInspire installed:
We look forward to hearing from you.
- Release notes for ActivInspire v2.21 (released 5 January 2021)
- Release notes for ActivPanel Elements Series v4.3.0 (released 16 December 2020) and v4.3.1 (released 7 January 2021)
- Release notes for myPromethean portal v1.4 (released 2 December 2020)
- Release notes for ActivConnect OPS-G v2.4.4 (released 16 October 2020)
- Release Notes for ActivPanel Elements Series v4.2.0 (released 30 September 2020)