Interactive WhiteboardsGoogle Pop ups not working

The problem occurs when I have Google Chrome open ActiveInspire running in the background and the USB cable plugged in from the Activeboard to the computer. The popup or object on the website will not open or pop up. It only happens with the Activeboard product code ABV378PRO. If I try it on our older Activboards it works fine. I have replace the computer and that didn’t solve the problem. If I run the website through Internet Explorer it works fine. The object will pop up. Only in Google Chrome it has the problem.